Terms of Service

By accessing or using NomadSIM (nomadsim.co), operated by MB Software Studio, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service.

NomadSIM is a prepaid mobile top-up delivery service. We facilitate the purchase and delivery of data, voice, and SMS bundles for Colombian mobile operators (Claro, Tigo, Movistar) through the Zendit API. We are not a mobile network operator.

Top-ups are delivered electronically to the phone number you provide. Delivery typically occurs within seconds of a successful payment, but may take up to 15 minutes in rare cases.

You may create an account using a passkey, Google OAuth, or magic link. You are responsible for maintaining the security of your authentication credentials and for all activity under your account.

An account is not required for one-time purchases, but is required for subscriptions, transaction history, and the referral program.

All prices are displayed in US Dollars (USD). Payments are processed securely by Stripe. We do not store your credit or debit card details on our servers.

By completing a purchase, you authorize us to charge your payment method for the amount displayed at checkout. For recurring subscriptions, you authorize recurring charges at the agreed-upon interval until you cancel.

NomadSIM offers three purchase modes:

• One-time: A single top-up with no recurring charges.
• Ongoing: Automatic monthly recharges that continue until you cancel. You may cancel at any time from your dashboard.
• Fixed-term: Automatic recharges for a set period (e.g., until a departure date). The subscription ends automatically after the specified period.

You can manage and cancel subscriptions from your dashboard at any time. Cancellations take effect at the end of the current billing period.

Registered users may receive a unique referral link. Referral tracking allows users to see how many people they have invited. Rewards, if any, are determined at our sole discretion and may change at any time.

We reserve the right to modify or discontinue the referral program at any time.

Because top-ups are digital goods delivered instantly to your phone number, all sales are final. We do not offer refunds once a top-up has been successfully delivered.

If a top-up fails to deliver, please contact us at support@nomadsim.co. We will investigate and either redeliver the top-up or issue a refund at our discretion.

If you believe a charge was made in error, you may open a dispute with your card issuer. However, we encourage you to contact us first so we can resolve the issue directly.

You are responsible for providing a correct and active Colombian phone number. We are not liable for top-ups delivered to an incorrect number due to user error.

We strive to provide uninterrupted service but do not guarantee 100% availability. Top-up delivery depends on third-party providers (Zendit/IDT) and the mobile operators themselves. We are not liable for delays or failures caused by these third parties.

You agree not to:

• Use the service for any unlawful purpose
• Attempt to exploit, hack, or reverse-engineer the service
• Use automated scripts or bots to interact with the service
• Abuse the referral program through fake accounts or self-referrals

To the maximum extent permitted by law, MB Software Studio and NomadSIM shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the specific transaction in question.

We may update these terms at any time. Material changes will be communicated via email or a notice on the website. Continued use of the service after changes constitutes acceptance of the new terms.

For questions about these terms, contact us at support@nomadsim.co.