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Snowbird destination

Refill Your Cartagena Phone Number from Abroad

You spend winters in Cartagena and summers in the US. Your Colombian number doesn't have to die in between. Keep it alive with a US card, on autopilot.

The problem with topping up in Cartagena

Cartagena attracts a different kind of expat: snowbirds who spend 3-6 months per year in Colombia, retirees with an apartment in Bocagrande, and seasonal visitors who've built a life that splits across borders. They have a Colombian number because they need it — for the property manager, for the local bank, for Rappi deliveries when they arrive.

The problem hits hardest between visits. You leave in April, plan to return in November. By June, your number is at risk. By August, it's gone — recycled by the carrier under CRC Resolution 5050/2016. When you land at Rafael Núñez airport in November, the SIM in your phone is dead. Your building's WhatsApp group no longer recognizes you. Your Nequi is locked.

The old solution was to ask someone in Cartagena to walk to a tienda every couple of months. That's a favor you can ask once, maybe twice. NomadSIM makes it automatic — set your return date, and the minimum refills happen on schedule until you're back.

Don't just take our word for it

We have seen many Facebook posts of people being locked out once they've already left Colombia.

Two Tickets Anywhere, 2025

CRC Resolution 5050/2016 allows carriers to deactivate prepaid numbers after 60 days of inactivity, with 15 business days of notice.

CRC Resolution 5050/2016, Article 2.1.16.2

No international credit cards are accepted… It's 2024, I shouldn't have to walk into a point of sale to recharge service.

Verified Mi Claro Google Play review, 2024

Plans

Simple, transparent pricing

All plans include unlimited calls and SMS. Prices in USD.

ClaroPlans

Most Popular

80GB

30 days

Use your hotspot whenever the café wifi is unstable — never worry about running out of data.

$33.99USD
  • Unlimited calls to all operators
  • Unlimited SMS
  • WhatsApp, Facebook, Twitter included
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18GB

30 days

Plenty of data for daily use, maps, and video calls back home.

$15.99USD
  • Unlimited calls to all operators
  • Unlimited SMS
  • Social media included
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12GB

30 days

Great balance of data and value for moderate use.

$12.99USD
  • Unlimited calls to all operators
  • Unlimited SMS
  • Social media included
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7.5GB

20 days

Perfect for shorter trips — messaging, maps, and essentials.

$8.99USD
  • Unlimited calls to all operators
  • Unlimited SMS
  • Social media included
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3.5GB

20 days

Light data for calls, messaging, and staying connected.

$5.49USD
  • Unlimited calls to all operators
  • Unlimited SMS
  • Social media included
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Frequently Asked Questions

How do I top up my phone in Cartagena?
In Cartagena, tiendas and Éxito locations sell refills — but they require being physically present. From the US, NomadSIM lets you refill with any credit card online.
What's the best carrier in Cartagena?
Claro has the strongest coverage in Cartagena and the surrounding coast. Tigo works well in the city. Both reject foreign credit cards in their apps.
Can I keep my Cartagena number active from the US?
Yes. NomadSIM refills your number automatically on a schedule that prevents the 60-day CRC deactivation window. Set your return date and forget it.
What happens if my Colombian number expires?
After 60 days without activity, the carrier starts deactivation. Once recycled, the number is gone permanently — along with any Nequi, DaviPlata, or WhatsApp tied to it.
Do I need a tienda to recharge in Cartagena?
Only if you're physically there. From abroad, carrier apps won't accept your foreign card. NomadSIM is the reliable alternative for seasonal visitors and snowbirds.
How does NomadSIM work for Cartagena snowbirds?
Set your return date. NomadSIM performs the minimum refills needed to keep your number alive until you're back. When you return, upgrade to a full data plan. The subscription auto-cancels on your return date.
How long can I leave Cartagena before my number expires?
Under CRC Resolution 5050/2016, carriers can deactivate after 60 days of inactivity. Without a refill service, a typical winter-to-winter gap of 6+ months will result in number loss.
Can I set NomadSIM to cancel when I return to Cartagena?
Yes. NomadSIM's Keep My Number plan lets you pre-set your return date. The auto-refill runs until that date, then cancels automatically. No forgotten charges.

Keep your Cartagena number alive

Refill your Colombian phone from anywhere. Pay with your US card.

Get Started